Once you have completed your order, you will receive a confirmation email with your order details within 24 hours. If you have not received an order confirmation email, please check your junk folder.
If you are still unable to locate this email, please get in touch by simply clicking the 💬 icon which can be located at the bottom corner of the page. Our virtual assistant will be more than happy to assist you with your query, big or small!
Please have the following information to hand before contacting:
- Your order details: full name and email address
- Your shipping address
- A screenshot of the transaction on your PayPal/Klarna/ClearPay/Afterpay/Bank account
- The last 4 digits of the card used to place your order
Our team will then be able to investigate this further. It may have been a simple spelling mistake in the email - so please don't worry!